Frequently Asked Questions
Pain Management, Psychology, Physiotherapy, exercise physiology and hydrotherapy for a wide range of injuries and conditions.
If you are unsure please feel free to give us a call and we may be able to help you or may be able to direct you to someone that can.
Physiotherapists diagnose and provide hands on treatment along with exercise.
An exercise physiologist provides tailored exercise programs in consultation with either your physiotherapist, GP or both.
At your first appointment your treating practitioner will discuss with you the history of your injury or problem to fully understand how it has occurred and how it impacts your life. It is important to us that we understand your specific needs and establish your desired goals from treatment, so that we can tailor your treatment plan to help you achieve them.
A detailed examination of your presenting problem will be conducted to determine what areas need to be addressed or treated before providing you with a diagnosis and explaining it to you in plain English so it is easy to understand. They will then advise you on what type of treatment options are effective for your problem or whether any further investigations such as x-rays or MRI’s might be needed.
Your treating practitioner will then discuss with you an effective treatment or rehabilitation plan that takes into account your work, leisure activities and general health. This treatment plan usually includes a combination of hands-on therapy, education and specific exercise prescription with the aim of getting your pain free and achieving your goals.
We accept all private health funds, and have HiCaps available on site so you can claim your rebate then and there.
Your level of private health insurance cover will determine the amount of your rebate.
We are a preferred treatment provider for HCF, and part of the More for Muscles program which usually covers the entire cost of your initial consultation.
Medicare may subsidise up to 5 visits for physiotherapy or exercise physiology every 12 months.
To access this service you will need a Chronic Disease Management plan from your GP.
No, physiotherapists, psychologists and exercise physiologists are all first contact practitioners and you do not need a referral to see us.
However, if you have referral from a GP or surgeon bring it in so we can liaise with them more efficiently about your treatment.
Our Injury management team provide services at the following locations
Suite B4 161 Strickland Crescent Deakin, ACT 2600
Canberra Olympic Pool, 36 Constitution Avenue, Canberra ACT 2601
Malkara School, 53 Wisdom Street, Garran, ACT 2605
We have off street parking behind the Canberra Specialist Centre.
It is paid Wilsons parking, though only costs $2 per hour.
Their machine accepts both cash and card.
Private Health Insurance Card
Doctor’s referral if applicable
Imaging/reports if applicable
Clothing that allows our therapists to properly assess your presenting issue.
We do have gowns if required.